Contact Us
We're Here to Help
At Benenza, your satisfaction and your pet's happiness are our top priorities. If you have any questions, concerns, or just want to say hello, we'd love to hear from you.
Please allow 24-48 hours for a response during business days.
The Best Way to Reach Us
For the fastest assistance, especially with order issues, please email us directly:
📧 Email: support@benenza.com
Our dedicated support team monitors this inbox to provide you with timely and helpful responses.
Other Important Information
Before You Contact Us:
To help us help you faster, please have your Order Number ready if your inquiry is about a specific purchase.
Our Business Hours:
Monday - Friday, 9:00 AM - 5:00 PM SAST
(We often respond outside these hours, but this is our guaranteed response window.)
Frequently Asked Questions
Many common questions about shipping, returns, and product use are answered on our FAQ Page. You might find what you're looking for instantly!
Thank you for being a part of the Benenza family!